Delete your account

You can delete your Qubit account yourself from the mobile app. Deletion is immediate and cannot be undone.

How to delete your account in the app

1. Open the Qubit app and sign in.
2. Tap the profile icon at the top left of the channel list.
3. Choose “Delete account”.
4. Enter your password and type DELETE to confirm.

What is deleted

• Your account and its generated login nickname.
• All of your channels (tunnels).
• All text and voice messages in your conversations, for both sides.
• All active sessions and device tokens.

Your contacts' channels are marked closed so they know the conversation has ended.

We keep no backups of deleted accounts or messages. The data cannot be recovered.

If you cannot access the app or your account

If you are unable to sign in — for example you lost your nickname or password — contact us at: contact@qcomply.tech

Because Qubit collects no email address or phone number, we cannot verify ownership of an account from a message alone. Inactive accounts expire along with their session tokens. Describe your situation and we will help as far as we are able.

Encryption keys

Encryption keys never reach the server — they are held only on your devices. Deleting your account also removes the keys from the device you used. If you used other devices, remove the app from those too.